Image entête

FAQ

What are the main symptoms associated with COVID-19?

The main symptoms of COVID-19 are as follows:

  • Fever
  • Dry cough
  • Breathing difficulties

Symptoms may be mild (similar to a cold) or more severe (such as those associated with pneumonia and lung or kidney failure).

 

How is COVID-19 transmitted?

COVID-19 usually infects the nose, throat and lungs. It is most often spread by :

  • Close contact with an infected person when that person coughs or sneezes;
  • Hand contact with infected surfaces and then contact with the mouth, nose or eyes.

 

What are the conditions of mandatory isolation, i.e. forbidding access to Canam sites?

When an employee, visitor or subcontractor meets one of the following conditions:

  • They have travelled out of the country in the last 14 days
  • They have a combination of symptoms related to COVID-19:
    • Fever
    • Dry cough
    • Breathing difficulties
  • They are awaiting results from a COVID-19 test
  • They have had contact with a person diagnosed with COVID-19

 

What can I do to prevent the spread of COVID-19 in our facilities?

Respect the following rules of social distancing and hygiene:

  • Maintain a distance of 2 metres from co-workers and teammates
  • Stay in my work area and avoid non-essential movement
  • Avoid touching frequently touched surfaces with your hands
  • Wash your hands frequently, when arriving at work, before and after going to common areas, before eating
  • Do not put your hands on your face
  • Stay home if you meet one of the mandatory isolation conditions

 

What disinfectants are recommended for COVID-19?

Disinfection of frequently touched surfaces such as door handles, switches, handrails, elevator buttons, faucets and toilet flushes should be done with disinfectants recommended by Health Canada: List of hard-surface disinfectants for use against coronavirus (COVID-19).

A disinfectant solution made of bleach and water can also be prepared at the rate of one quantity of bleach for 9 equivalent quantities of water.

 

How do I make an appointment for COVID-19 testing?

Area COVID-19 Phone Numbers
Alberta Do self assessment  and then call 811 if instructed to do so
British Columbia Do self assessment  and then call 811 for further assessment
Florida Call Local Health Provider if experiencing symptoms and 1 866 779-6121 for more information 
New Brunswick Do self assessment  and call 811 if instructed to do so
New Hampshire 1 866-444-4211 or 211
Ontario Do self assessment  then call 1 866 797-0000
Quebec 1 877 644 4545

 

Where can I find the latest information on COVID-19?

Canada :

For the most recent information, visit the Public Health Agency of Canada’s COVID-19 web page. You can also follow Canada’s Chief Public Health Officer, Dr. Theresa Tam, on Twitter at @ACSP_Canada.

Health Canada 

Quebec – Ministry of Health and Social Services

Ontario – Health and Wellness  

New-Brunswick – Government 

British Columbia – Ministry of Healthy Living and Sport 

Alberta – Government – Health and Wellness

 

Other countries:

USA – Center for Disease Control and Prevention

Romania – Health Department

India – Health Department

 

Other interesting links:

World Health Organization (WHO)

 

What are the best ways to avoid contamination at home?

(Source: La Presse, COVID-19 : mode d’emploi pour éviter la contamination de la maison)

  • Regularly clean surfaces that may have been contaminated, such as door handles, faucets, entrance furniture, remote controls or video game controllers
  • Create a decontamination zone or transition zone (in the garage or a closed entrance for example) and leave bags (handbags, backpacks, shopping bags), shoes, keys, coats and accessories there
  • Wash your hands before moving around the rest of the house. If soap and water cannot be used, use a 60% or higher hydro-alcoholic solution
  • After making purchases, anything that has been potentially exposed to contaminants, or handled by others, should be disinfected. This includes fruits and vegetables, canned goods, packaged goods, bottles of wine or beer and, yes, even the bottle of Purell! Non-perishable items can also be left in the decontamination area for three days before being moved to the rest of the house
  • If you have been in high-risk areas or your clothes have been in contact with potentially contaminated objects and surfaces, remove them when you get home and then wash them with regular laundry detergent
  • Disinfect phones, mobile screens and glasses. Apple and Samsung recommend doing this with Clorox (or Lysol) disinfecting wipes or with a soft, lint-free cloth sprayed with 70% isopropyl alcohol
  • Take a shower before and after your outings, if you go to riskier places
  • Avoid carpooling
  • Wash hands frequently with soap for at least 20 seconds and avoid touching your face
  • Avoid outside visits