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Instructions — Canam Group Measures

Update of March 26

Fraudulent emails and text messages

We warn you against email and text message fraud as false information is being circulated in these turbulent times.

We strongly advise you to use the official sites, rather than the links found in a text message or email. 

Update of March 24

COVID-19 Diagnostic Statement

For all of our colleagues, as well as those on temporary layoff, it is important to notify your local Human Resources Manager if you or a family member were to receive a positive diagnosis of COVID-19. This will allow us to take the necessary measures to ensure the health and safety of everyone. Thank you for your cooperation.

Answers to your questions

  • The HR staff in your locations remain the best people to answer your questions and provide you with information. 
  • If you are unable to contact them, we invite you to use the email address A member of the Canam team will answer you.
  • We have prepared a Frequently Asked Questions (FAQ) section to answer the most frequently asked questions. We will improve it over time. We invite you to consult it to find answers to some of your questions.

Update of March 19

Internal Mail and Equipment Transfer

If you present symptoms related to the COVID-19 (fever, cough, respiratory problems), we ask you to respect the rules already issued by Canam and not show up at work either to retrieve or bring in computer equipment.

If you need to transfer other documents or items with colleagues, the transfer area will be located at the reception desk of our locations.

Update of March 18

Subscribe to text message updates

Sign up to receive an alert via text messaging when Canam Group updates information and instructions related to COVID-19 on the website. 

It’s the best way to stay up to date with the information!

Social distancing

Protect yourself and your colleagues too – Follow a few simple rules

  • Limit movement outside of your area of activity
  • Respect the social distance (2 metres) at your workstation and in common areas
  • Memorize and note as needed:
    • Frequented places (at work)
    • Colleagues with whom you have had close interaction (less than 2 metres for more than 15 minutes)
    • Colleagues with whom you have had direct contact (hugs, handshakes, etc.)

These measures will simplify interventions in the case of a diagnosis of COVID-19.

Thank you for your cooperation!

Update of March 17, 2020

COVID-19 infected person

  • You receive a diagnosis of COVID-19, you must report to your Human Resources Manager.
  • Contact with an infected person (infection confirmed or awaiting diagnosis): 
    • Immediate reporting to your Human Resources Manager
    • Comply with a mandatory 14-day isolation period
  • You or a member of your immediate family think you have been in contact with an infected person:
    • Monitor your health for the next 14 days
    • If symptoms develop (fever, cough, respiratory problems):
      • Report immediately to your Human Resources Manager
      • Stay home
      • Seek immediate medical attention

Update of March 16, 2020

Social distancing

Canam Group applies the rules of social distancing to slow the spread of COVID-19. In your interactions with your colleagues, in break rooms and common rooms, we ask that you respect a minimal distance of 2 m between each other. 

Prohibition of access for non-essential visitors

  • We need to limit access to our facilities for visitors and contractors. If you are expecting visitors or have hired a contractor for various tasks for the next 14 days, we ask that you postpone non-essential work and hold meetings by Hangouts. If contractors are required to perform “essential” manufacturing activities, validate in advance whether they or a member of their staff who will be visiting us are :
    • Returning from a trip within the last 14 days; 
    • Has coronavirus-like symptoms (combination of fever, cough and respiratory problems);
    • Has been in contact with someone diagnosed with COVID-19.
    • Have you been in contact with someone with symptoms similar to coronavirus? (fever, cough and breathing problems)
  • If any of these cases apply, they will be asked to stay away from Canam for a period of 14 days. 
  • Receptionists will also exercise entry control on visitors and contractors. However, for their own protection, we will ensure that our visitors have already been informed to avoid our workplaces.
  • Avoid handshakes.

Hygiene rules in our establishments

  • Additional precautions are taken regarding disinfection in our facilities. Facility managers have been given additional instructions for bathrooms, door handles, common room surfaces, etc. 
  • Persons wishing to obtain disinfection products can make a request to the person in charge of maintenance of their establishment. However, our advice is to bring your own.

Delivery of personal parcels

  • Deliveries of personal parcels are prohibited until further notice.

Psychological health

  • If the current situation affects your psychological health in any way, we invite you to contact Canam’s Employee Assistance Program.

Updating information

  • In closing, we feel it is imperative to follow these instructions, to inform those around us, but also, and above all, to remain calm and vigilant. By accepting our social responsibility in the face of the pandemic, each of us is helping to prevent the spread of the virus. 
  • We also remind you that all communications from Canam Group related to the coronavirus will be posted on this page.

Update of March 12, 2020


We recommend avoiding gatherings of more than 100 people, as such events increase the risk of contagion. Avoid handshakes. If possible, see if you can opt for the virtual formula. In fact, for all your meetings with external partners (clients, suppliers, etc.), we suggest that you opt for virtual meetings.  

Contact with a coronavirus infected person

If you have been in contact with an infected person (confirmed infection), you must immediately contact your Human Resources Manager and adhere to a mandatory isolation period of 14 days. 

If you or a member of your immediate circle believe they have been in contact with an infected person, you are encouraged to monitor your health for the next 14 days. If symptoms develop, please inform your Human Resources Manager, stay home and consult a health care professional immediately.