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Instructions — Closure and Government Programs (Layoffs)

Update of April 28

Quebec – gradual reopening of the manufacturing sector and jobsites

  • There will be a partial reopening of manufacturing operations in Quebec as of May 11. The number of employees per shift must meet certain conditions. Possibility of full opening on May 25.
  • All construction sites in Quebec will be able to reopen on May 11. 
  • We must continue to apply the rules put in place by public health and the CNESST (H&S authority), and therefore maintain, among other things, the physical distance and hygiene guidelines in our plants. 
  • The Human Resources Department of each plant will proceed with the usual recalls in accordance with the recall procedures in place. Please wait for your call before reporting for work. 
  • All employees who can telework will be required to continue to do so and when the time comes, the return to the office will be gradual and with the supervisor’s approval.

Information as of April 28. The government has indicated that this may be subject to change.

Update of April 6

Canada Emergency Response Benefit (CERB)

For colleagues who need to apply for the Canada Emergency Response Benefit, and therefore have not yet applied for Employment Insurance, the form is now available online. Here are the days to apply based on your month of birth:

If you were born in the month of

Apply for CERB on

Your best day to apply

January, February or March


April 6

April, May, or June


April 7

July, August, or September


April 8

October, November, or December


April 9

Any monthFridays, Saturdays and Sundays 


  • Last Friday, Ontario Premier announced that the province is closing parts of the construction industry as part of efforts to contain COVID-19. Canam understands the government’s decision and has scaled back operations at the Mississauga plant to adjust to essential operations. It is important that everyone act collectively to limit the spread of the virus. Canam’s colleagues are important, and as soon as we are allowed to resume suspended operations, will be happy to see you all back at work. 
  • For production employees, please ensure that your phone numbers are up to date in our systems. To make a change, contact your local Human Resources Department by phone or email. Specific instructions can be sent to you in this manner.
  • Information will be communicated via the Canam Group website, we invite you to sign up for text alerts to be aware of any new information we may have to communicate to you.

Update of April 2

Government of Canada Programs

In the context of the current pandemic situation, the Canadian government has recently introduced, in a hurry manner, new programs for laid-off employees and other programs for businesses requiring short-term financial assistance.

In order to reduce the confusion, we felt it was important to make a few nuances. It is also important to point out that, as of the date of publication of these lines, many details are still to come, but the main points can be summarized as follows:

  • Canada Emergency Response Benefit (for employees)
    • The Canada Emergency Response Benefit (CERB) is a program to support Canadians by providing emergency financial assistance to salaried workers who have been laid off in connection with COVID-19. It provides a payment of $2,000 for a period of 4 weeks (equivalent to $500 per week), up to a maximum of 16 weeks.
    • For employees laid off after March 15, the CERB applies. If your application is already completed for Employment Insurance, the transfer will be automatic to the CERB. For those who have not yet completed their application, you will be able to register as of April 6, 2020.
  • Employment Insurance (EI) (for employees)
    • For employees laid off before March 15, 2020, regular EI benefits apply.
  • Others
    • Concerning employees with reduced hours, details will be communicated to you in the coming days.
  • 75% Canada Emergency Wage Subsidy (for businesses)
    • In recent days, several colleagues have been asking questions about the 75% Emergency Wage Subsidy. It is important to specify that this program is intended for businesses and not for employees.
    • The grant will be paid to companies only if they demonstrate a 30% drop in revenue related to COVID-19 and will be a percentage (75%) of actual salaries paid to employees who remain at work, up to certain maximum amounts. 

Update of April 1

Employment Insurance and Canada Emergency Response Benefit (CERB)

As already mentioned, we still advise employees on temporary layoff due to COVID-19 to apply for Employment Insurance, even if it will be transferred to the CERB. In fact, during his daily press briefing, Prime Minister Trudeau mentioned that if you have already applied for Employment Insurance, you will not have to reapply in the CERB on April 6.

Update of March 31

Canada Emergency Response Benefit (CERB)

Last week the Canadian government announced the Canada Emergency Response Benefit. Since the government program has not been released yet, it is very difficult at this time to have official information on this benefit. We are aware that several colleagues have questions about its application, the details of the payment, eligibility and so on. Please be advised that we continue to keep ourselves informed, but it is likely that details will not be known until the application site is accessible. The only thing that seems to be confirmed is that all Employment Insurance claims made on or after March 15 will be transferred to the CERB.

The Human Resources Department puts a great deal of effort into keeping informed of the various government programs and announcements made by the various levels of government. Stay in touch with our communications, as soon as the measures put in place are better defined we will keep you informed. For the moment, your Human Resources Managers unfortunately do not have any more information to communicate to you.

Update of March 26

Canada – CERB versus Employment Insurance

We continue to gather information regarding the Canada Emergency Response Benefit (CERB) versus Employment Insurance. As soon as we have confirmation from our resource-people at Service Canada, we will inform you. At this time, we still advise you to apply for Employment Insurance as soon as possible.

Update of March 25


Today, the Government of Canada announced the introduction of the Canada Emergency Response Benefit (CERB) to help workers and businesses. See the news release. We will be monitoring the situation closely to provide you with more information if necessary.

Update of March 24

Location in Mississauga, ON

Canam’s Mississauga plant remains open as its operations are currently considered essential by the Government of Ontario. Social distancing guidelines of 2 metres as well as hygiene measures continue to apply for the protection of all colleagues.

COVID-19 Diagnostic Statement

For all of our colleagues, as well as those on temporary layoff, it is important to notify your local Human Resources Manager if you or a family member were to receive a positive diagnosis of COVID-19. This will allow us to take the necessary measures to ensure the health and safety of everyone. Thank you for your cooperation.

The situation in Quebec

Canam Group temporarily ceases its manufacturing activities in Quebec as of today except for a strict minimum of operations to support activities considered essential and this, in compliance with and in the spirit of government regulations. The health and safety of colleagues will be at the forefront and the 2-metre social distance and hygiene measures will continue to apply for the protection of all colleagues.

Update of March 23

Closure of Quebec Workplaces by the Government

As of midnight on March 24, we are obliged to close our locations and jobsites in Quebec. 

Canam Group understands the Quebec government’s proactive decision. It is important that everyone act collectively to limit the spread of the virus. Canam’s colleagues are important, and as soon as we are authorized to resume operations, we will be happy to see you all back at work. In the meantime, we are keeping an eye on the government directives and will keep you informed via the website. We will confirm here the official date of return to work.

For production employees, please ensure that your phone numbers are up to date in our systems. To make a change, contact your local Human Resources Department by phone or email. Specific instructions may be sent to you in this manner. 


A Record of Employment will be issued for production employees starting the week of March 30.

For office employees with access to telework, your supervisors will get back to you with instructions within the next 48 to 72 hours. For those who do not have access to telework, a Record of Employment will be issued.


IMPORTANT: Subscribe to text message alerts to be aware of any new information we may have to communicate to you. We will continue to keep this information up to date.

Ontario Locations

Early this afternoon, Ontario’s Premier, Doug Ford, announced the closure of all non-essential businesses for a period of 14 days starting at 11:59 pm on Tuesday evening. Premier Ford announced that the Ontario government will give clarity to which businesses will remain open in a press release tomorrow. Canam will give guidance tomorrow once the provincial government gives direction and certainty to this situation.

Other Canadian Provinces and the United States

No instructions have been issued to date for these locations. We continue to monitor the situation and keep you informed.